Roberta Dusek, Owner

Ms. Dusek founded Tying Up Loose Ends, LLC in 2007.

She provides residential home management services

with honesty, integrity and commitment

With 35 years of experience in customer service, hospitality and commercial property management, Roberta has a lot to offer to clients by providing world-class service. 

Her background in service industries has helped her hone the skills and qualities. Skills needed to effectively and efficiently assess, evaluate, organize, manage, and complete projects in a timely manner. Roberta's experience has also given her the desire to serve people with integrity and uncompromising service. 

“Our mission is not only to meet, but to exceed,

our client’s expectations.” 

Being a good listener and communicator are key to providing world-class customer service. Her dedication to understanding

and satisfyingthe client’s needs are what set her apart.  

A 1985 graduate of Nordonia High School.

She obtained a Bachelor's of Science degree in Human Ecology

from The Ohio State University in 1992.

Ms. Dusek served for four years as co-track parent

for the Gilmour Academy Outdoor Track and Field team.

A past parent liaison for the Board of Directors for FAST,

and as the advertising chair for three years for the annual auction

at Old Trail School.  

Roberta and her son Dylan reside in Bratenahl, Ohio.

He is a Sophomore at Villanova University studying Biology

and is a short sprinter for the track and field team.

Ada M. Gillespie, M.S.W.

Individual Home Manager

Ada has acquired over 30 years of work experience

in social and human services, which has provided her

with extensive experience networking and collaborating

with outside public and private agencies/professionals such

as the County Sherriff’s Office, Department of Jobs and Family Services, Mental Health Services, Juvenile Court, and the Prosecutor’s Office.

After graduating Summa Cum Laude from Bethune Cookman College with a Bachelor’s Degree in Psychology in 1993, Ada pursued a career in the area of mental health. She worked in different mental health provider roles via Community Mental Health Agencies, group homes for the Developmentally Delayed and homeless shelters for those displaced from their families and suffering from severe mental illness.

In 1997, she earned a Master’s Degree in Social Work,

with a Specialization in Social Administration and Concentration

in Mental Retardation and Developmental Disabilities, from

The Ohio State University. Following graduate school, she worked in social service roles to gain a total of twelve years of clinical

and administrative knowledge including the following: three years of experience with grant writing; two years of experience managing multiple group homes; and supervising forty direct care and professional staff.