Tying Up Loose Ends - A Home Management Company
Roberta Dusek, Owner
Ms. Dusek founded Tying Up Loose Ends, LLC in 2007.
She provides residential home management services
with honesty, integrity and commitment
With 35 years of experience in customer service, hospitality and commercial property management, Roberta has a lot to offer to clients by providing world-class service.
Her background in service industries has helped her hone the skills and qualities. Skills needed to effectively and efficiently assess, evaluate, organize, manage, and complete projects in a timely manner. Roberta's experience has also given her the desire to serve people with integrity and uncompromising service.
“Our mission is not only to meet, but to exceed,
our client’s expectations.”
Being a good listener and communicator are key to providing world-class customer service. Her dedication to understanding
and satisfyingthe client’s needs are what set her apart.
A 1985 graduate of Nordonia High School.
She obtained a Bachelor's of Science degree in Human Ecology
from The Ohio State University in 1992.
Ms. Dusek served for four years as co-track parent
for the Gilmour Academy Outdoor Track and Field team.
A past parent liaison for the Board of Directors for FAST,
and as the advertising chair for three years for the annual auction
at Old Trail School.
Roberta and her son Dylan reside in Bratenahl, Ohio.
He is a Sophomore at Villanova University studying Biology
and is a short sprinter for the track and field team.
Ada M. Gillespie, M.S.W.
Individual Home Manager
Ada has acquired over 30 years of work experience
in social and human services, which has provided her
with extensive experience networking and collaborating
with outside public and private agencies/professionals such
as the County Sherriff’s Office, Department of Jobs and Family Services, Mental Health Services, Juvenile Court, and the Prosecutor’s Office.
After graduating Summa Cum Laude from Bethune Cookman College with a Bachelor’s Degree in Psychology in 1993, Ada pursued a career in the area of mental health. She worked in different mental health provider roles via Community Mental Health Agencies, group homes for the Developmentally Delayed and homeless shelters for those displaced from their families and suffering from severe mental illness.
In 1997, she earned a Master’s Degree in Social Work,
with a Specialization in Social Administration and Concentration
in Mental Retardation and Developmental Disabilities, from
The Ohio State University. Following graduate school, she worked in social service roles to gain a total of twelve years of clinical
and administrative knowledge including the following: three years of experience with grant writing; two years of experience managing multiple group homes; and supervising forty direct care and professional staff.